Legal
Refund Policy
Please read this policy carefully before booking. By paying your deposit you agree to the terms below.
Booking Deposit
A non-refundable deposit of $150.00 or 10% (whichever is the highest) is payable to secure a booking. The booking is not confirmed until the deposit is received by the Celebrant.
Balance Payment
The balance of the booking cost is payable no later than 30 days before the Client's event, or at a time agreed upon by both the Celebrant and the Client. If the balance is not received by this time, the booking may be cancelled.
Date Changes
Requests for changes to the event date are subject to Celebrant availability and receipt of a new booking invoice.
Cancellations — More Than 60 Days Before the Event
The client will receive a full refund of all monies paid within 14 business days, minus the deposit.
Cancellations — Between 60 and 30 Days Before the Event
The client will receive a 50% refund of all monies paid within 14 days, minus the deposit.
Cancellations — Within 14 Days of the Event
The client will forfeit all monies paid. The Celebrant reserves the right, in some circumstances, to provide refunds outside the above-mentioned terms.
Cancellation by the Celebrant
The Celebrant may cancel any booking at any time. If the Celebrant decides or needs to cancel a booking, all payments made will be refunded to the Client minus the initial booking deposit.
Postponements
Requests to postpone an event to a new date are subject to Celebrant availability. A postponement is not confirmed until a new booking invoice has been issued and agreed upon by both parties. If the Celebrant is unavailable on the requested new date, the cancellation terms above will apply.
Travel Fees
Travel fees apply for ceremonies held beyond 30km of the Celebrant's Smithfield office, charged at $1.50 per kilometre. Travel fees are non-refundable once travel arrangements have been made or costs have been incurred. In the event of a cancellation, any non-recoverable travel costs will be deducted from any refund due to the Client.
Destination & Overnight Fees
For ceremonies requiring overnight stays or significant travel (including interstate or remote destination weddings), it is the Client's responsibility to book and pay for the Celebrant's airfares and accommodation directly. The Client is also responsible for any associated travel expenses. These requirements will be outlined in the booking invoice prior to confirmation. Destination travel costs are non-refundable once bookings have been made. In the event of a cancellation, any non-recoverable destination costs will be deducted from any refund due to the Client. For full details on destination and travel fees, please see the Fees page.
How to Request a Refund
All refund requests must be submitted in writing to [email protected]. Please include your full name, event date, and the reason for your request. Eligible refunds will be processed within 14 business days of the request being approved.
Venue Charges
The client is responsible for paying any charges imposed by the venue or required to access the venue. These charges may include but are not limited to parking and electricity.
Invoices & Receipts
The Celebrant will provide invoices and receipts promptly. An email acknowledgment is sent to the client after the booking deposit is received. Receipts are sent after full payment is made.
Last updated: July 2026
Questions about this policy?
I'm happy to talk through any concerns before you book. Get in touch and I'll do my best to help.